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Calibration Exchange Program

Sensocon

 

The Sensocon Calibration Exchange Program is designed to be a hassle free calibration service that eliminates down time as well as give peace of mind and security by extending the warranty of the product. The service is offered in 3 or 5 year periods with 6, 9, or 12 month calibration intervals to suit the individual calibration requirements of each customer. The Calibration Exchange Program can be initiated at the time of purchase or anytime within a year of purchase.

 

How does it work?

Quotation:
Contact Sensocon with the part number of the product to be entered into the Calibration Exchange Program along with the desired service period and calibration interval. The service numbers and options are shown below:
 
Calibration Interval
6 Month
9 Month
12 Month
Service Period
3 Years
CEP306-product
CEP309-product
CEP312-product
5 Years
CEP506-product
CEP509-product
CEP512-product
Order:
At the time of order the information in the Calibration Exchange Service Agreement must be provided to Sensocon or a Sensocon Representative.
At Each Calibration Interval:
A clearly labeled "temporary exchange product" with the information provided in the Calibration Exchange Service Agreement will be delivered. The "temporary exchange product" will be a similar part number with an equal or better accuracy and will include a Certificate of Calibration traceable to NIST. After the exchange is made, the product to be calibrated should be returned to Sensocon in the box provided for calibration. Within 10 business days the original unit will be returned with a NIST traceable certificate of calibration showing the "As Found" and "As Left" condition of the product. The "temporary exchange product" will then be returned to Sensocon and the procedure will begin again at the next calibration interval.
Other Features:
In addition to the NIST calibrations, the warranty of the product will be extended through the entire service period. So in the rare event a product fails or is unable to be calibrated to specifications, Sensocon will repair or replace at no charge the product as specified in the Sensocon Terms and Conditions.